Remote Patient Support Caseworker

Make a meaningful impact as a Patient Support Caseworker at Cencora, working remotely in Alberta. Help improve healthcare access through reimbursement support and coordination activities.

This full-time position supports Cencora’s Innomar Strategies in Canada, focusing on patient and provider support services. You will assist with reimbursement processes, case documentation, and workflow support to enhance patient outcomes.

Your role will also include addressing reimbursement issues and collaborating with various stakeholders to ensure timely support and communication.

Key Responsibilities:

• Assist with reimbursement processes across customer operations

• Coordinate case updates and documentation for patients

• Resolve routine reimbursement issues to reduce delays

• Maintain accurate records and system updates

• Monitor reimbursement trends for proactive resolution

Requirements:

• High School Diploma or equivalent experience

• 2+ years in reimbursement support or patient services

• Certification in reimbursement or customer support preferred

• Experience in healthcare support services or claims coordination

• Strong communication and organizational skills

Influence the future of healthcare while enhancing your professional skills in patient support and reimbursement coordination at Cencora.