Social Support Facilitator - Elderly Care

Our client is seeking a compassionate and skilled Social Support Facilitator specializing in Elderly Care to join their remote service delivery team. This role focuses on providing vital emotional, social, and practical support to senior citizens, enabling them to maintain independence and enhance their quality of life. You will work closely with elderly individuals and their families to understand their needs, connect them with resources, and facilitate engagement in community activities, all managed remotely from East London.

This is a meaningful opportunity to make a direct and positive impact on the lives of older adults across the Eastern Cape, leveraging technology for effective support delivery.

• Conduct remote needs assessments for elderly clients, identifying social, emotional, and practical support requirements.
• Develop and implement personalized support plans tailored to the unique needs of each senior.
• Facilitate connections to community services, social groups, healthcare providers, and recreational activities.
• Provide regular check-ins and companionship via phone, video calls, and online platforms.
• Educate seniors and their families on available resources and support systems.
• Advocate for the rights and needs of elderly clients within the community and healthcare systems.

• A qualification in Social Work, Gerontology, Community Development, or a related field.
• Experience in elderly care, social support, or case management, preferably with seniors.
• Strong understanding of the challenges and needs of older adults.
• Excellent communication, empathy, and active listening skills.
• Proficiency in using digital communication tools and platforms for remote interaction.
• Ability to work independently, manage a caseload remotely, and maintain confidentiality.

• A competitive annual salary reflective of experience and the remote nature of the role.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for specialized training in gerontology and remote care support.
• A flexible, fully remote work environment allowing for excellent work-life balance.
• The profound reward of enhancing the lives of senior citizens within the Eastern Cape community.