Medical Records Specialist

The Medical Records Specialist retrieves facesheets and medical documentation for all Panoramic Health practices. This is a remote position on the RCM team. The goal is to get records to the claim before the charge is held or denied, reducing charge lag and accelerating cash.

• Retrieve facesheets and medical documentation, reports and notes (MDMs) from hospital and facility portals, EMRs, health information exchange and fax requests.
• Pull facesheets as needed, including before the charge is held.
• Work charges held for missing facesheets within established timelines.
• Work medical documentation denials. Retrieve and submit records and track to resolution.
• Follow standard workflows and escalation paths.
• Meet productivity, quality and turnaround standards.
• Comply with HIPAA, including minimum necessary access.
• Other duties as assigned
• Partner with Regional RCM, Financial Clearance, Coding and A/R to resolve records and facesheet issues.
• Pull facesheets and medical documentation, reports and notes (MDMs).
• Working knowledge of hospital and facility portals and EMRs.
• Strong working knowledge of athena
  
  One.
• Knowledge of HIPAA minimum necessary standards.
• Detail-oriented with strong follow-up.
• Works independently and manages multiple priorities

• High school diploma or GED.
• 2+ years of healthcare experience.
• Hospital EMR experience required.
• athena
  
  One experience required.
• pMD, Epic, AdvancedMD, Veradigm, Cerner and Meditech highly preferred.
• Nephrology RCM experience helpful.