Remote Intake & Patient Access Specialist
Company Lumicera About Us Lumicera
- Lumicera Health Services Powered by Navitus
- Innovative Specialty Pharmacy Solutions
- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.
Pay RangeUSD $20.00 - USD $21.96 /Hr.STAR Bonus % (At Risk Maximum)0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm)6am CST to 7pm, CDTRemote Work Notification ATTENTION:
Lumicera is only able to offer remote work to residents of Arizona, Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin Overview
Due to growth we are adding an Intake Specialist to our team!
Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means.
The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry.
This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
- Responsible for placing phone calls to new and existing Specialty Pharmacy patients
- Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
- Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
- Responsible for contacting doctors to obtain necessary information
- Responsible for managing the assigned workflow queues
- Responsible for accurate and thorough documentation of information and prescription order set up
- The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive…
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