Program Manager – Remote Patient Monitoring; RPM
New York, New York County, New York, 10261, USA
Listed on 2026-10-16
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Healthcare
Healthcare Management
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
Job SummaryPosition Title:Program Manager – Remote Patient Monitoring (RPM)
Job Summary :
The Program Manager – Remote Patient Monitoring (RPM) is responsible for the operational, financial, and clinical oversight of the RPM program within Essen House Calls.
This leader will manage enrollment, device deployment, patient engagement, clinical workflows, billing capture, regulatory compliance, and staff supervision. The role requires a strong blend of healthcare operations expertise, clinical understanding, technology fluency, and revenue accountability.
The Program Manager will drive measurable improvements in patient outcomes, documentation accuracy, billing performance, and program scalability.
Responsibilities Operational Leadership- Oversee day-to-day operations of the RPM program.
- Monitor monthly RPM enrollment, billing, and reimbursement performance.
- Ensure compliance with CMS guidelines for CPT billing requirements.
- Partner with Revenue Cycle Management to reduce denials and optimize billing capture.
- Track program margin and identify operational inefficiencies.
- Presentweeklyperformance dashboards to leadership.
- Own and manage performance metrics including:
- ≥90% patient transmission adherence
- ≥90% monthly billing capture rate
- ≤ 5% documentation error rate
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