Program Manager, Training and Development, Arts in Medicine

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

The Arts in Medicine department delivers creative engagement opportunities that strengthen staff morale, resilience, and connection across the nation's largest public health system. The Program Manager will ensure programs are well coordinated, effectively communicated, and continuously improved to meet the needs of our diverse workforce.

• Manage day-to-day logistics for staff-centered arts programs, including Music for the Soul, HHart of Medicine, Harmonizing for Health, and other pilots or initiatives
• Maintain program calendars, schedules, trackers, and project management tools to keep activities organized across sites
• Coordinate onboarding, scheduling, and communication with artists, teaching artists, and cultural partners
• Oversee and track MOU development and payment cycles
• Support the development of operational systems and workflows that enhance program delivery and efficiency

• Assist the Assistant Vice President and Director of Programming in assessing program needs, setting priorities, and developing strategies for department growth
• Conduct research on best practices for staff well-being and arts in health programming
• Collect and track program metrics, assist with evaluation frameworks, and prepare summaries of program impact for internal and external use

• Create program communications such as flyers, e-blasts, brief reports, and resource materials
• Draft program updates for monthly communications including the President’s Report, funder reports, and listserv announcements
• Support social media content and website updates as needed to highlight Arts in Medicine programming

• Support the integrity of the department’s collection platforms, including Artwork Archive and Bloomberg Connects, ensuring accurate and timely documentation as needed
• Support for works used in HHart of Medicine programming

• Assist with planning and executing Arts in Medicine events, staff workshops, concerts, and special projects
• Serve as a liaison to site-based leaders, staff ambassadors, and internal partners to ensure programming supports staff needs and operational requirements
• Help cultivate relationships with cultural institutions and arts partners delivering programs across the system

• Create and maintain documentation for…