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Care Coach – Seasonal Work-From-Home Opportunity Care Coach – Seasonal Work-From-Home Opportunity About SagilitySagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title: Care Coach – Seasonal Work-From-Home Opportunity
Job Description:
Starting Pay: $17.80 per hour
Seasonal Opportunity | Tentative Assignment End Date:
June 2027
Make a meaningful difference in healthcare from the comfort of your home.
Sagility is seeking compassionate, organized, and patient-focused professionals to join our team as Care Coaches
. In this role, you will help adults, including elderly individuals and those living with chronic health conditions better understand their healthcare needs, benefits, and available resources.
Compensation & Seasonal Incentive Opportunity
- Starting pay: $17.80 per hour
- Starting pay may be negotiable based on relevant experience, qualifications, and skills.
- Daily Pay – Access your eligible earnings when you need them.
- This is a seasonal position with a tentative assignment end date of June 2027
, subject to business and client needs. - Employees who remain actively employed through the required duration of the assignment may be eligible for bonuses and/or other incentives
.
Bonus and incentive programs, including eligibility requirements, performance expectations, payment amounts, and applicable terms, will be determined and communicated by Operations Leadership after joining Sagility
.
What You Will Do
As a Care Coach, you will support adult patients throughout their healthcare journey. Many of the individuals you assist may be elderly, living with chronic conditions, or navigating complex healthcare needs.
Your responsibilities may include:
- Conducting health assessments and gathering relevant patient information.
- Helping patients understand available health benefits and resources.
- Supporting care coordination and helping connect patients with appropriate services.
- Communicating with members of the healthcare team to support continuity of care.
- Educating and guiding patients as they navigate healthcare services.
- Building trusted relationships with patients, healthcare professionals, and other stakeholders.
- Applying critical-thinking and problem-solving skills to help address patient needs.
- Accurately documenting interactions and maintaining information within electronic systems.
Qualifications
We welcome candidates who meet one of the following qualification paths
:
Profile 1 – Allied or Social Science Background
- Associate degree or higher in Allied Sciences, Social Sciences, Social Work, Human Services, or a related field.
- Minimum of 1 year of direct adult patient care experience
.
OR
Profile 2 – General Degree Background
- Associate degree or higher in any discipline.
- Minimum of 2 years of direct adult patient care experience
.
Relevant patient care experience may include work in long-term care, home or community-based services, hospitals or other healthcare facilities, case management, managed care, or similar healthcare environments.
Nursing and physician degrees do not meet the educational profile requirements for this Care Coach position.
What You Bring
Successful Care Coaches demonstrate:
- Strong verbal and written communication skills.
- The ability to build rapport and trust with…
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