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Remote Mandarin CX Specialist — Senior Care Advocate

Remote / Online - Candidates ideally in
Orange, Orange County, California, 92613, USA
Listing for: Alignment Healthcare USA, LLC
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 58000 USD Yearly USD 42000.00 58000.00 YEAR
Job Description & How to Apply Below

Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, seamless service to our members, primarily older adults and individuals with disabilities. This remote role operates within the contiguous US and emphasizes empathy, advocacy, and first-contact resolution.

You will handle inquiries about benefits, eligibility, and services, document interactions in real time, and maintain HIPAA confidentiality while meeting KPIs for attendance and quality.

Are you ready to take on the Remote Mandarin CX Specialist — Senior Care Advocate role at Alignment Healthcare USA, LLC?

We invite applications for the Remote Mandarin CX Specialist — Senior Care Advocate position located in Orange, CA, United States.

The following opening is for a Remote Mandarin CX Specialist — Senior Care Advocate with Alignment Healthcare USA, LLC.

Our organisation is growing, and we are hiring a Remote Mandarin CX Specialist — Senior Care Advocate in Orange, CA, United States.

Position Requirements
10+ Years work experience
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