Supervisor, Home Health Insurance Authorization

• Monday - Friday from 9:30am - 6pm EST

As the Authorization Supervisor , you will report directly to the Authorizations Manager. You will:

• Supervise daily authorization activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of authorization standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies.
• Supervise authorization management functions and maintain assigned portfolios at acceptable levels.
• Provide guidance and assistance to management at branches assigned on authorization issues.
• Develop and implement plans to ensure authorization are within stated objectives.
• Supervise the maintenance of the provider manuals, patient information updates, and various logs.
• Ensure that authorizations are within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of authorization regulations/requirements, and communicate changes to all pertinent personnel.

• High School Diploma or the equivalent.
• 3 years or more of healthcare related authorization experience.
• Some experience in a lead or supervisory role generally required.
• Proficiency using Microsoft Office applications including Word, Excel, Outlook and Teams.
• Effective communication skills.
• Knowledge of healthcare collection and accounts receivables procedures preferred.

Work at Home Requirements:
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$65,000 - $88,600 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Final date to receive applications: 10-30-2026

About Center Well Home Health:
Center Well Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical…