Remote Caseworker at Cencora

Join Cencora as a Remote Caseworker and play a crucial role in patient and provider support across Canada. You'll assist reimbursement processes and enhance patient care and access services.

Cencora is seeking a dedicated Caseworker for a 12-month contract role, supporting Innomar Strategies in their patient services and pharma commercialization. Your contributions will focus on documenting case updates, resolving reimbursement issues, and ensuring operational readiness. With previous experience in customer operations or healthcare support services, you'll help improve outcomes for patients and providers alike.

Key Responsibilities:

• Assist with reimbursement processes for timely coverage

• Coordinate case documentation and follow-up activities

• Resolve routine reimbursement issues and documentation gaps

• Maintain accurate case records and system updates

• Monitor reimbursement trends and escalation indicators

Requirements:

• High School Diploma/GED or equivalent experience

• 2+ years in reimbursement support or related field

• Preferred certification in reimbursement support or customer service

• Strong communication skills for stakeholder engagement

• Ability to enhance workflow support services

Elevate healthcare support services and drive positive patient outcomes as a Caseworker with Cencora in Canada.