Credentialing Advocate

Work At Home-Credentialing Advocate

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work At Home-Credentialing Advocate

Job Description:

Elevate Your Career with Sagility Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

Become Part of a Team That S.O.A.R.s!

At Sagility, our culture is built on four core values:

S Spark Curiosity We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.

O One Team, One Direction We collaborate across teams and geographies to deliver results that matter.

A Action for Results We move with urgency, accountability, and purpose.

R Right by the Right Purpose We act with integrity and always do what’s right for members, providers, and each other.

If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

• Previous administrative, healthcare operations, or data entry experience in the healthcare environment
• Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
• Basic understanding of healthcare compliance or regulatory requirements

• Attention to Detail
• Analytical Thinking
• Time Management
• Customer Service Orientation
• Integrity & Confidentiality
• Documentation discipline
• Ability to make compliant decisions under pressure
• Reliability
• Ownership/Accountability

• $16.00/hr.
  
  -$20.00/hr plus performance-based incentives
• Paid virtual training
• Comprehensive medical, dental, and vision coverage (after 90 days)
• Daily Pay option
• Paid Time Off (PTO)
• 401(k) with employer contribution
• Life Insurance, Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee wellness and engagement programs
• Career advancement opportunities

90% of our leaders began in entry-level roles

• Must be 18 years of age or older
• Minimum of 6 months at a single employer (preferably in healthcare or customer service)
• Reliable attendance, including no absences during the first 90 days
• Flexible availability, including weekends if required
• Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
• Secure, private home workspace

At Sagility, we don’t just process credentials; we support healthcare access across the country.

Sagility is an Equal Opportunity Employer /Vet

Location:

Work@Home USAUnited States of America