Director, Clinical Documentation Integrity - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Director, Clinical Documentation Integrity
- Remote (2396123)

Director, Clinical Documentation Integrity
- Remote - 2396123

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

This role supports six client hospitals across Arizona and Nevada and requires frequent onsite engagement with executive and clinical leadership teams.

The Service Area Director, Clinical Documentation Integrity, directs the activities of the Clinical Documentation Integrity (CDI) department. The selected candidate is responsible for providing CDI program oversight and day-to-day implementation of processes related to the concurrent review of the clinical documentation in the inpatient medical record of Optum Insight Client patients (Allina, Pro Health and Queens’ Health) at multiple hospitals. This includes, but is not limited to, overall responsibility for the planning, administration, control and quality management of the CDI Department activities in addition to regular reporting of department progress and initiatives to hospital leadership.

This position collaborates with providers and other healthcare team members to make improvements that result in accurate, comprehensive documentation that reflects completely, the clinical treatment, decisions, and diagnoses for the patient. This position utilizes clinical expertise and clinical documentation improvement practices and facility specific tools for best practice and compliance with the mission/philosophy, standards, goals and core values of Optum. The Service Area Director of CDI does not have patient care duties, does not have direct patient interactions, and has no role relative to patient care.

The CDI Service Area Director is involved in the education of all phases of the Clinical Documentation Improvement process across a service area. Provides ongoing Clinical Documentation Improvement education for physicians & new staff and new initiatives or identified areas of knowledge deficit. Tracks and trends program compliance to determine areas of focus for educational opportunities.

The (CDI) Director will lead a high-volume, multi-hospital program across Arizona and Nevada. This is a high-visibility, client-facing leadership role supporting one of the largest CDI programs, requiring solid operational leadership, clinical expertise, and on-site client engagement.

What You’ll Do

• Lead CDI operations across 6 hospitals (AZ + NV)
• Drive program performance through KPIs, reporting, and operational oversight
• Partner with hospital executives (CFO, CMO, clinical leadership)
• Lead client-facing meetings, escalations, and strategic discussions
• Ensure effective staffing, workflows, and quality outcomes
• Provide CDI education to providers and staff
• Support cross-functional collaboration with finance, quality, and case management

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Operations, business, financial, and human resource needs of the CDI department
• Plan daily operations of the…