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Medical Staff Services Coordinator WFH

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: HCA Healthcare, Inc.
Remote/Work from Home position
Listed on 2026-10-21
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

** Candidates must live within an HCA market and available to work CST hours to be considered.**

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Staff Services Coordinator WFH with Work from Home you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Under leadership direction, the incumbent provides services for credentialing and privileging and database management functions of the Division Medical Staff Services Department (MSSD) including, but not limited to, Cactus file review for new applicants and re-applicants for membership and/or clinical privileges completed by the Credentialing Processing Center (CPC), updating the Cactus practitioner records in the Cactus database as appropriate, and utilizing HCA Healthcare tools for provisioning practitioners with appropriate access to HCA clinical systems and role based applications.

What you will do in this role:

  • Demonstrates accurate knowledge and understanding of relevant bylaws, policies, regulations, and standards affecting decisions and interpretations, including confidentiality of privileged information gained, as a result of job functions.
  • Apply the credentials evaluation process uniformly to all assigned RFC/applications, R-RFC/re-applications and Request for Increased, or New Clinical Privileges requests to ensure compliance with credentialing procedures.
  • Provide outreach to obtain missing or incomplete information.
  • Prepare summary credentialing reports (grids), including information about flagged concerns for facility review.
  • Utilize the Cactus system to create and upload applicable communication letters to providers based on Board actions. Scan Board communication and approval documentation to Cactus provider records. (MSS-013).
  • Update scheduling system to be consistent with provider data in Cactus.
  • Submit eSAF system access requests for 3-4 IDs, new access, and changes to existing access, as instructed by the facility or leadership.
  • Escalates situations timely requiring leadership assistance or guidance.

What is needed for this role:

  • High School Diploma or equivalent is preferred
  • At least two (2) years medical staff credentialing experience in an acute care or centralized credentialing office setting is preferred
  • Ambulatory surgery experience is preferred
  • CPCS and/or CPMSM Credentialing Certification is preferred
  • Cactus credentialing software is preferred
Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits
    for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support,including free counseling and referral services
  • Time away from work
    programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources
    , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support
    through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits
    for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note:
Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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