Resource Specialist DOE
Warren, Marshall County, Minnesota, 56762, USA
Listed on 2026-10-21
-
Healthcare
Health Education & Promotion, Human Services/ Social Work
Location: Warren
Dancing Sky Area Agency on Aging is seeking a full-time, Minnesota Aging Pathways, formally the Senior Link Age® Line Resource Specialist position. Specialists will provide long-term care options counseling by phone to help consumers understand service options and implement community resources that promote choice and independence.
We utilize a person-centered model to link people to services that will help them remain in their homes and promote healthy aging. Minimum of a bachelor’s degree in social work, nursing, or a related degree. Or a minimum of 4 years’ experience in human services.
ProfessionalSkills:
- Excellent verbal and written communication
- Active listening and empathetic communication
- Ability to build trust and rapport over the phone
- Ability to explain information clearly and calmly
- Problem-solving and critical-thinking skills
- Professional and courteous phone etiquette
- Ability to assist individuals with different needs and communication styles
- Strong organization and attention to detail
- Reliable and dependable
- Ability to maintain confidentiality and privacy
- Comfortable documenting calls and maintaining accurate records
Ability to remain calm and professional in difficult situations - Ability to work independently and as part of a team
- Commitment to providing high-quality client support
Salary Range $56,208-$64,943 plus benefits.
Applicants within 35 miles of Warren will be expected to work in Warren at least 3 days a week. Applicants outside the 35-mile radius will be an allowed work from home status. Applicants must be within a 45-mile radius of the 21-county planning and services area if you do not live within the 21-county planning and service area. Work from home status is assigned to a primary residence in or with in the 45-mile radius of the 21-county planning and services area designated at hire.
BIPOC candidates encouraged to apply.
We are an Equal Opportunity Employer M/F/ Disabled/ Veterans
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).