Revenue Cycle Manager​/Medical Billing Manager

Foot & Ankle Associates | Charlotte, NC

Job Type: Full-Time
Work Location: Hybrid – Remote & In-Person (Charlotte and Lake Norman Area)

Foot & Ankle Associates, the largest independent podiatry practice in the Carolinas
, is seeking an experienced, highly organized, and detail-oriented Revenue Cycle Manager / Medical Billing Manager to lead our growing medical billing and insurance operations.

As a rapidly expanding, multi-location physician-owned practice, we offer an exciting opportunity for an experienced healthcare billing professional to take ownership of revenue cycle performance, lead an established team, and work directly with practice leadership to improve operational efficiency and financial results.

This is a hybrid position offering a combination of remote work and in-office collaboration in the Charlotte area.

Revenue Cycle Management & Billing Operations

• Oversee the complete medical billing and revenue cycle process, including claims submission, payment posting, insurance follow-up, denial management, appeals, and accounts receivable.

• Monitor collections, outstanding claims, aging reports, and payer performance to maximize reimbursement and reduce denials.

• Identify billing inefficiencies, resolve complex reimbursement issues, and implement improvements.

• Ensure accurate coding, claim processing, and compliance with Medicare and commercial insurance requirements.

• Prepare and analyze key revenue cycle performance reports for practice leadership.

Team Leadership

• Manage, mentor, and supervise a team of 4–6 medical billing and insurance specialists.

• Establish accountability, productivity standards, and quality-control processes.

• Coordinate workflows and responsibilities to ensure timely, accurate claim processing.

• Train and support team members while promoting a positive, results-oriented work environment.

Physician Credentialing & Insurance Relations

• Assist with physician credentialing, recredentialing, and payer enrollment for new and existing providers.

• Maintain accurate credentialing records and monitor renewal deadlines.

• Coordinate with insurance carriers to resolve enrollment, contracting, and reimbursement issues.

• Stay current with payer policies, Medicare regulations, and billing requirements.

We're seeking a hands-on leader who is exceptionally detail-oriented, organized, analytical, and proactive
-someone who takes pride in accuracy, accountability, and getting results.

Qualifications:

• Minimum 5 years of medical billing or revenue cycle management experience.

• At least 2 years of experience supervising or managing a medical billing team.

• Strong knowledge of Medicare, commercial insurance, CPT/ICD-10 coding, claim denials, appeals, and accounts receivable management.

• Experience with physician credentialing, recredentialing, and payer enrollment.

• Strong analytical skills and proficiency with medical billing software and reporting.

• Excellent organizational, communication, and problem-solving abilities.

• Ability to manage multiple priorities while maintaining exceptional attention to detail.

• Experience with multi-provider or multi-location medical practices preferred.

• Podiatry, orthopedic, surgical, wound care, or DME billing experience is a plus.

• CPC or CPB certification preferred but not required.

• Hybrid Work Schedule – Enjoy the flexibility of working remotely and in person.

• Established, Growing Practice – Join the largest independent podiatry group in the Carolinas.

• Leadership Opportunity – Manage an experienced billing team and help shape our revenue cycle operations.

• Direct Access to Leadership – Work closely with…