Hospital Liaison- Respiratory & Durable Medical Equipment; DME

Schedule:

Tuesday – Saturday | 8:30 AM – 5:00 PM

Pay: $20 - $22 per hour

We are seeking a healthcare-focused professional to serve as a Hospital Liaison supporting Respiratory Therapy and Durable Medical Equipment (DME) services. This individual will act as a key point of contact between hospital care teams and home-based healthcare services, helping to ensure patients experience a seamless transition from hospital to home. The ideal candidate is passionate about patient care, thrives in a fast-paced healthcare environment, and enjoys building strong relationships with case managers, social workers, nurses, physicians, patients, and caregivers.

• Collaborate with hospital case managers, social workers, nurses, physicians, and discharge planners to coordinate patient transitions to home care
• Facilitate timely delivery, setup, and support of respiratory and DME equipment upon patient discharge
• Educate patients and caregivers on proper equipment usage, safety practices, and maintenance
• Verify referrals, insurance information, and required documentation to ensure efficient service delivery
• Maintain accurate records, activity logs, and patient documentation
• Assist with urgent equipment needs and help resolve service-related issues as they arise
• Develop and maintain strong relationships with healthcare providers and referral sources
• Serve as a trusted resource for discharge planning teams regarding home healthcare equipment and services
• Participate in educational programs, in-service training, and community outreach initiatives
• Attend industry events, networking opportunities, and healthcare-related functions as needed
• Travel locally to support equipment setup, patient needs, and provider relationships

Make a meaningful impact on patient outcomes and continuity of care

Work alongside healthcare professionals dedicated to improving the patient experience

Gain exposure to specialized respiratory and home healthcare equipment

Enjoy a dynamic role that combines patient interaction, healthcare coordination, relationship management, and field-based support

Join a collaborative team environment with opportunities for professional growth

• High School Diploma or GED
• Valid driver's license and acceptable driving record
• Ability to travel locally throughout the assigned territory
• Preferred Experience in healthcare, home health, medical equipment, patient services, case management, discharge planning, or related healthcare environments
• Knowledge of respiratory therapy equipment and Durable Medical Equipment (DME)
• Familiarity with insurance verification, healthcare documentation, or medical billing processes
• Understanding of medical terminology
• Three or more years of related healthcare or patient service experience

• Strong communication and relationship-building skills
• Ability to work effectively with patients, caregivers, physicians, and hospital staff
• Excellent organizational and time management abilities
• Detail-oriented with strong documentation skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Strong problem-solving and customer service skills
• Ability to work independently while contributing to a team-oriented culture

• Proficiency with Microsoft Outlook, Word, and Excel
• Comfortable using email, internet-based applications, and healthcare-related software systems
• Ability to operate standard office equipment including printers, scanners, copiers, and mobile devices

• Ability to lift, move, and transport equipment weighing up to 65 pounds
• Frequent standing, walking, sitting, reaching, and bending throughout the workday
• Ability…