Remote Healthcare Referral Coordinator

Coordinate mental health referrals remotely for EHN Canada, using relationship management and stakeholder communication to guide clients from inquiry through discharge.

As a Guardians Care Specialist, you own the referent experience for an assigned caseload across inpatient and outpatient services. You coordinate admissions, treatment progression, reporting, and discharge planning while working with clients, referents, clinical teams, and Business Development. This temporary full-time 12-month position is currently remote, with on-site attendance subject to operational needs.

• Coordinate inquiries and referrals from assigned partner organizations
• Manage screening, admission planning, and pre-admission activities
• Advance referrals within established service standards
• Coordinate treatment progression and discharge planning
• Maintain referent communication, reporting, and contractual commitments

• Experience in healthcare, mental health, or relationship management
• Experience with in interdisciplinary healthcare environments
• Proficiency with CRM systems and electronic health records
• Excellent verbal and written communication skills
• Ability to manage priorities and sensitive situations

Bring stakeholder engagement, care coordination, and sound judgment to EHN Guardians while supporting timely access to mental health services.