Certified Recovery Specialist Lead

Job Title

Full-time, Eves

3-11:30pm

Monday-Friday

80 hrs/2 weeks

Will be working at Well Span Newberry Hospital, Well Span Shrewsbury Hospital, Well Span York Hospital, Well Span Gettysburg Hospital, UPMC Memorial Hospital and UPMC Memorial Hospital

Join Well Span's Warm Hand-Off Program and Help Transform Lives

Well Span is proud to partner with YADAC to expand the Warm Hand-Off (WHO) Program, an innovative initiative designed to connect individuals experiencing substance use challenges with the support and treatment they need.

The WHO Program provides immediate outreach, engagement, and care coordination for individuals following an overdose, substance use-related emergency department visit, or other critical intervention point in York and Adams Counties. By meeting individuals where they are and offering compassionate support, our teams help bridge the gap between crisis and recovery.

We are seeking passionate professionals who are committed to making a difference in the lives of individuals and families affected by substance use disorders. Team members will have the opportunity to work alongside hospitals, community partners, and recovery resources to ensure people receive the right care at the right time.

If you are driven by purpose, value collaboration, and want to be part of a program that is changing lives across our communities, we would love to hear from you.

General Summary

Contributes in a peer support capacity to facilitate recovery and enhance wellness by sharing personal experience, practical knowledge, and lived expertise with clients and interdisciplinary teams. Serves as a role model for recovery for both staff and peers and partners with individuals in developing recovery tools, achieving recovery goals, and building support networks. Provides timely engagement and recovery support to individuals following substance use-related crises, which may include oversight of the Warm Hand-Off Program to promote treatment linkage, continuity of care, and successful recovery outcomes.

Has two primary functions: direct client care and supervisory activities for monitoring assigned certified recovery specialist's work and outcomes.

Duties and Responsibilities Remote Work Capable

Essential Functions:

• Trains and orients new staff to duties and responsibilities of a Certified Recovery Support position. Monitors CRS productivity and documentation in order to meet program requirements and maintains schedules. Participates in performance reviews and performance issues as needed.
• Responsible for maintaining data and records to ensure compliance with program standards including grant related reporting as appropriate.
• Provides marketing and trainings within the community as needed.
• Provides peer-based recovery support services through advocacy, mentoring, education, resource navigation, and recovery coaching to individuals impacted by substance use disorders in both the home and community.
• Completes necessary documentation for each peer encounter within 48 hours of encounter. Completes all necessary paperwork during the intake, and updates paperwork as needed. Completes all required documentation, reporting, and data collection activities in accordance with agency, funding, and regulatory requirements, while participating in staff meetings, peer reviews, on-call responsibilities, and quality improvement initiatives.
• Engages family members and natural supports, when authorized, by providing education, emotional support, overdose prevention information, and resource navigation to support recovery outcomes.
• Provides additional support and supervision to CRS staff and meets weekly for face to face supervision with all assigned staff. Documentation of these visits must be given to the program Director.
• Serves as a liaison with community agencies, healthcare providers, funding sources, and referral partners; conducts outreach, education, and training on recovery support services and Warm Hand-Off processes; and maintains current knowledge of local resources while fostering collaborative relationships across assigned service areas.
• Coordinates ancillary services (housing, transportation, employment, health care) to support the recovery process of assigned peers and assist with warm hand-offs, minimizing potential for relapse and preventing overdoses.
• Provides Buprenorphine Care Coordination in MAT provider offices to enhance communication between individuals and their MAT providers.
• Assists in the development of individual recovery…