Insurance Specialist- AR; Remote: Hawaii Time Zone

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

Note:

The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

This position is REMOTE in the Hawaii Time Zone Required

Schedule:

Monday - Friday 8:00 AM - 4:30 PM Hawaii Time Zone

Position Summary:

Resolve complex, higher-dollar unpaid/denied claims by leveraging proprietary software system, making phone calls, generating letters, accessing client systems and insurance carrier web portals in the pursuit of getting a claim resolved. Identify and report trends found during the account resolution process such as CPT/HCPCS errors/deletions, duplicate claims, revenue code mapping mismatches, missing charges, no claim on file. Perform financial account assessment functions including but not limited to adjustments and NRP to patient.

Work within client systems to complete rebill functions. Perform administrative functions including but not limited to medical record submissions, billing claims, patient assistance outreach, obtaining documents from client systems and insurance plan code updates, review corrected claim requests and approve for client assistance or correct the bill within client platform, review and submit payment verification assistance requests. Maintain familiarity with client preferences and known issues across multiple client accounts.

Support special projects for clients as needed. Other duties as assigned.

High School Diploma or equivalent 5+ years relevant industry experience in registration, billing, collections, required 3+ years experience with insurance carrier claims resolution, required 3+years of Epic, Cerner, Meditech or other EMR experience preferred Knowledge of UB04 claim forms, EOB’s and medical records required ICD-9, ICD-10, CPT and HCPCS coding knowledge required Ability to conduct detailed research to resolve complex claims Intermediate mathematics skills (addition, subtraction, ability to identify trends, etc.)

Advanced knowledge of Excel and Power Point Ability to compile and summarize data Strong verbal and written communication skills Ability to analyze and interpret complex documents, contracts, notes, and other correspondence Ability to prioritize and multitask in a fast-paced environment Ability to work effectively in a remote environment Investigative mind set to identify issues and implement solutions.

• Competitive hourly salary
• Equipment Provided
• Medical/Dental/Vision Insurance
• 401k program
• PTO: 80 hours accrued, annually 9 paid holidays
• Tuition reimbursement
• Professional growth and more!

Note:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function…