ABA Scheduler

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Remote, US

Salary Range: $20.00 To $24.00 Hourly

Location:

In-office

Job Type: Full-Time

Schedule:

9am to 5:30pm PST

Compensation: $20 - $24 DOE

We are seeking an experienced, proactive ABA Scheduler to lead scheduling efforts across our behavioral health programs. This individual will play a key role in driving efficient operations by managing daily scheduling needs, scheduling assessments resolving conflicts, and creating long-term scheduling solutions for both clients and staff. A successful candidate will be a strong communicator , a team-oriented leader, and someone who thrives in a fast-paced, dynamic environment.

The Scheduler will work closely with parents, Behavior Technicians, BCBAs, Supervisors, trainers, and the recruitment/onboarding team to ensure that newly hired staff are successfully matched with clients. This role requires strong interpersonal skills, initiative, and the ability to improve processes while providing a high level of customer service to both internal teams and client families.

Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs

Scheduling assessments in-clinic

Communicate effectively and professionally with parents, technicians, clinical supervisors, and internal departments

Take initiative in identifying and implementing new scheduling strategies or tools to streamline operations Collaborate with the recruitment and onboarding teams to match new hires with upcoming client sessions

Serve as a liaison between clients, BCBAs, Supervisors, and staff to coordinate overlaps, training schedules, and permanent caseloads

Notify staff and families of updated schedules and reroutes in a timely and courteous manner

Track and manage client and technician availability, ensuring alignment with service needs

Handle last-minute changes and provide immediate solutions with minimal disruption to services

Assist with staff interviews or operations projects as needed

Monitor session cancellations and follow company policies on make-ups and documentation Maintain accurate records and systems related to schedules and availability

Attend internal meetings and trainings; represent Burnett Therapeutic Services with professionalism and warmth

Minimum of 2 years experience in scheduling or clinic operations , preferably within ABA, autism services, or healthcare.

Excellent verbal and written communication skills ; strong phone and email etiquette

Friendly, approachable, and comfortable speaking directly with parents and staff Strong time management and multi-tasking skills ; able to manage overlapping needs and reroute multiple staff simultaneously

Strong problem-solving and decision-making skills under pressure

Proficiency with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Excel.

Highly organized, reliable, and detail-oriented

Key traits: dependable, professional, collaborative, proactive, solutions-driven, and customer service-oriented

High school diploma or equivalent (required)

Willingness to learn, grow, and contribute to a team-oriented culture

Prior experience recruiting in an ABA/mental health agency or healthcare setting (preferred)

9 am to 5:30 pm PST; however, during heavy work times, staff may be asked to work during after-hours. The candidate must be able to work in the Pacific time zone.

Why Choose BTS?

At BTS, you’ll find a long-term career with mentorship, training, and growth opportunities. We collaborate with compassion and respect individuality, fostering an environment where…