Nutritional Support Coordinator

Job Title:

Nutritional Support Coordinator

Compensation: $17.00 per hour - $25.00 per hour.(based on experience)

Location:

WFH (US)

Work Environment:
Work from home with HIPAA-compliant home office setup

Cosán Group is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team where your healthcare expertise directly impacts patient health outcomes. As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through nutritional education, reinforcement, and compassionate care coordination.

We’re looking for a compassionate, patient-centered Nutritional Support Coordinator to support patients’ nutritional care through remote education, reinforcement, and care coordination. The ideal candidate has a healthcare background—whether as a health coach, care coordinator, medical assistant, or LPN—with experience or strong interest in nutritional support for chronic conditions. You excel at simplifying health concepts for diverse populations, know when to elevate concerns to clinical staff, and are passionate about helping patients follow through on their care plans.

You thrive in fast-paced environments, build rapport easily with patients, and collaborate effectively with clinical teams.

• Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support.
• Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions.
• Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews.

• Educate patients on nutrition concepts, dietary modifications, and weight management strategies.
• Simplify complex nutritional information for diverse patient populations.
• Reinforce provider-directed nutritional guidance and support patient adherence to established care plans.
• Simplify complex nutritional information for diverse patient populations.

• Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Escalate patient concerns or changes in condition to appropriate clinical staff per established protocols.

• Document all patient interactions in real time using the care coordination platform.
• Maintain HIPAA compliance in all patient communications and documentation.
• Ensure accurate documentation to support care coordination goals.

• A Degree in Dietetics or Nutrition.
• 2+ years of experience in clinical nutrition counseling or dietary care coordination.
• Experience supporting patients with chronic conditions in in-home, in-facility, or remote settings.
• Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience.
• 2+ years of Electronic Medical Records (EMR) and computer navigation experience.
• Demonstrated ability to educate patients and simplify complex nutritional concepts.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

• 3+ years of experience in healthcare nutrition, chronic care management, or patient education.
• Certification as a:
  • Registered Dietetic Technician (NDTR), or
  • Certified Nutritionist, or
  • Certified Health Coach
• Bi…