Care Navigator - Remote in Colorado

Location:

Remote
- Colorado Only

Position Pay Range: $24.75 - $31.06 per hour

Employees who meet the position’s bilingual qualification requirements are eligible for an additional $2.00 per hour.

Department:
Community Care Alliance

Reports to:

Manager of Care Coordination

Excellent Benefits Include:

• Medical
  - Low premium cost and multiple plan options to best fit your needs.
• Dental
  - Delta Dental
• Vision – VSP
• 401k with 5% company match!
• Flexible Spending Account (FSA) to help you save on healthcare and dependent care expenses
• 7 Paid Holidays during the year
• Paid Time Off: accrue 3 weeks your first year; 4 weeks after year 5; and more each year after!
• Sick Leave:
  Up to 6 Days accrue each year.
• Employer Paid Life and Long-Term Disability Plans, with options to purchase additional coverage
• Employee Assistance Program for you and members of your household
• Pet Insurance
• Access to Group Discounts including mobile phone, rental cars, and more!

If your experience doesn’t perfectly match every requirement, we’d still love to hear from you!

The Care Navigator position supports the work of the care coordination program, navigating care within assigned populations as determined by CCA (Medicare, Medicaid, etc.). This position functions as part of an interdisciplinary team. Responsibilities are performed in alignment with the scope of practice, payer requirements, and organizational policies. Responsibilities will be carried out by organizing, collecting, reviewing, and reporting health and social information through phone outreach, while demonstrating multicultural sensitivity and effective communication skills with members.

This position follows established safety protocols in the community setting, as well as established preventive and disease management programs for health promotion and education. Deliver culturally appropriate information regarding the availability of health and community resources that will reduce barriers to care. This position will work to improve the quality of life for enrolled patients by supporting quality outcomes, facilitating smooth care transitions, coordinating care across the health continuum, and encouraging healthy lifestyle choices to reduce the long-term effects of chronic illness.

This position is accountable for working with and representing our organization across multiple constituents.

• Work collaboratively to support individualized care plans addressing physical, behavioral, and social needs.

• Work collaboratively with clinic staff to provide education and recruitment techniques.
• Exhibit competence in the Seven Domains of Care Coordination in the primary care setting:
  • Population Health Management,
  • Comprehensive Assessment and Care Planning,
  • Interpersonal Communication,
  • Education/Coaching,
  • Health Insurance and Benefit knowledge,
  • Community Resource knowledge and
  • Research and Evaluation skills.
• Provide outreach, disease management, education, and other needed clinically based activities to patients managing various chronic health conditions and to referral sources and the community.

• Coordinate referrals to medical, behavioral health, social, environmental, and community-based resources to reduce barriers to care.
• Conduct assessments and ongoing reassessments to identify changing health and social needs.

• Assess and identify participants’ readiness, willingness, and ability to change.
• Identify patient coaching, support, and educational needs by focusing on what is important to their quality of life.
• Determine and connect with relevant community and/or health care resources to support solutions; provide educational tools to promote self-management.

• Conduct health and wellness coaching sessions to assist participants in making lasting changes to their health and…