Remote Peer Support Specialist

Full-Time (40 hours)/Non-Exempt

The starting pay for a Peer Support Specialist at Lines for Life is $23 per hour, with a $2 differential for employees with a graduate degree in a related field ($25/hr.), if applicable. This is a union position with a step progression based upon years of service at Lines for Life, and below is the current step scale:

0-3 years: $23.00

3-5 years: $24.15

5-7 years: $25.36

7-10 years: $26.63

>10 years: $27.96

This role also comes with a great benefits package valued at over $14,750 per year, including $11,400 in premium coverage for employee health, vision, and dental coverage, full coverage of short and long-term disability and life insurance premiums; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date;

as well as a flexible spending plan; an employee assistance program; and a free Fitbit.

Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon.

Thursday-Monday, 1:30 PM-10:00 PM Pacific time (40 hours)

Remote.

November 7 th , 2026

Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance use, mental health challenges, and thoughts of suicide from reaching crisis levels.

But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help.

The purpose of the Lines for Life (L4L) Peer Support program is to provide compassionate, empathic support in a judgement-free space where individuals can engage in collaborative communication with Peer Support Specialist through shared lived experiences, understanding, and inspiration. L4L Peer Support encourages resilience and comfort as participants navigate their path beyond the crisis at hand, we aim to assist in alleviating feelings of isolation and distress, while acting as a partner through de-escalation, coping strategies, and empowerment as individuals identify and access their journey towards recovery, safety, and well-being.

This position is a key element to a program to add peer viewpoints into the crisis continuum. In occupying this role, a Peer Support Specialist will be part of a team delivering peer services to contacts made through 988.

• Demonstrate the culture of Lines for Life by modeling behavior that supports the organization’s goals and philosophies.
• Answer referred calls with mutuality and relationality, applying the best practices of peer delivery models.
• Complete intakes into peer follow-up program and manage caseload of callers in peer follow up program
• Place outbound follow-up calls as assigned.
• Provide referrals for long-term community peer support and assist with resource verification.
• Complete call documentation in a timely manner with key information from the calls.
• Consult with the supervisor as needed about high acuity and complex calls.
• Perform other duties, such as administrative and organizational tasks as needed.

• Internal candidates must be willing to get the Peer Support Specialist certification in the state of Oregon
• Strong communication and interpersonal skills
• Able to handle high levels of stress
• Ability to develop meaningful connections and empathize
• Team-oriented
• Proficient in web-based computer environment and…