Service Coordinator - Lackawanna​/Luzerne

Service Coordinator I

This position requires travel in Lackawanna and Luzerne county and surrounding areas. Work from home with travel in Lackawanna and Luzerne county and surrounding areas. Sign On Bonus available.

Join Our Team!

Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!

About Us:

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

Key Responsibilities:

• Service Coordination:
  Assess, identify, secure, and monitor services for program participants based on their unique needs.
• Participant Support:
  Respond to participant needs through various communication methods and remain attentive to their requirements.
• Compliance:
  Meet compliance standards and required time frames for assessments, service plans, visits, calls, and incident reporting.
• Documentation:
  Document each visit and contact in a detailed and person-centered manner in all required systems.
• Training & Support:
  Provide necessary training and support to participants and consumer employees in managing direct care services.
• Database Management:
  Maintain and utilize internal databases to track participant information and encounters.
• Assistance:
  Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Company Values:
  Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education:
  
  Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• OR
• Experience:
  
  At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
• Skills:
  
  Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Technical
  
  Skills:
  
  Proficient in using computer systems and technology relevant to the role.
• Physical Demands:
  Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
• License:
  Valid driver's license and dependable means of transportation. Must be able to travel throughout Lackawanna and Luzerne and surrounding counties.

Why Join Us?

• Impactful Work:
  Make a real difference in the lives of individuals in your community.
• Supportive Environment:
  Work with a team that values collaboration, inclusivity, and personal growth.
• Professional Development:
  Opportunities for continuous learning and career advancement.
• Competitive Benefits:
  Enjoy a comprehensive benefits package that supports your well-being.

Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!