Pharmacy Care Technician Job Albuquerque New Mexico USA,Healthcare

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.

The Pharmacy Technician will report to the Manager of Pharmacy and will directly support the centralized pharmacy operations needed to improve medication adherence and deliver measurable clinical and affordability outcomes. Pharmacy Care Technicians are part of the interdisciplinary care team, engaging members through proactive outreach to close care gaps and execute targeted medication‑related interventions. Their work will help reduce avoidable ER visits and medication‑related admissions, improve medication adherence, and ensure consistent pharmacy support during transitions of care.

The technicians will also support the pharmacist with medication reviews, reconciliation, chronic condition treatment planning, patient and provider education, and closure of Part D gaps that directly impact STARs performance.

Location: Remote/office-based
* role requiring 1 day onsite at 303 Roma Ave. Albuquerque, NM.

Schedule (Full-Time): Monday-Friday, 8am-5pm

If you reside in
Albuquerque, NM
, you will enjoy the flexibility of an office-based role as you take on some tough challenges.

Primary Responsibilities:

Pulls fill histories and claims, builds draft medication lists for PharmD review
Proactive adherence outreach on members falling below 80% PDC; refill sync, 90-day supply and mail-order conversions
Prepares and tracks prior authorizations, appeals paperwork and manufacturer patient assistance / foundation applications
Screens members for Extra Help/LIS eligibility and routes to the Social Worker
Confirms med changes with pharmacies after PharmD recommendations are accepted; tracks gaps in fills post-discharge
Maintains the hub's work queues and intervention log

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
Active and unrestricted Pharmacy Technician licensein the state of New Mexico
National Certified Pharmacy Technician (PTCB or ExCPT)
2+ years of retail, PBM, and/or managed care pharmacy experience

Preferred

Qualification:

Medicare Part D and Stars adherence experience
Prior authorization experience
Bilingual (English/Spanish)

* All Telecommuters will be required to adhere to United Health Group's Telecommuter Policy.

Pay is based…