Specialty Pharmacy Operations Coordinator

# Specialty Pharmacy Operations Coordinator###

Job Description
*
* Location:

** We are seeking a
** Specialty Pharmacy Operations Coordinator
** to coordinate daily specialty pharmacy operations across clinical, logistics, and patient services teams for our client. This position is a full-time, direct hire opportunity based in the Richmond, VA area on a hybrid schedule. The role manages prescription intake and fulfillment queues against turnaround standards, oversees cold chain handling of temperature-sensitive medications, and resolves holds, insurance rejections, and fulfillment exceptions.

This role is well aligned for a specialty pharmacy professional who understands the operational requirements of high cost, temperature-sensitive, and limited-distribution medications. The ideal candidate brings hands-on specialty pharmacy experience and serves as the operational backbone of the pharmacy, working as part of a cross-functional team and splitting time between the Richmond office and remote work.
** Responsibilities:
*** Coordinate daily pharmacy operations including prescription intake, data entry, adjudication, and order fulfillment
* Manage workflow queues to ensure prescriptions are processed within established turnaround time standards
* Oversee cold chain logistics and ensure proper handling of temperature-sensitive specialty medications
* Track and resolve prescription holds, insurance rejections, and fulfillment exceptions
* Coordinate with clinical pharmacists on patient therapy management and refill scheduling
* Maintain compliance with state board of pharmacy regulations, URAC/ACHC accreditation standards, and HIPAA requirements
* Monitor inventory levels for specialty medications and coordinate with procurement on reorder timing
* Support hub services coordination including benefits investigation, copay assistance, and patient onboarding
* Generate daily operational reports on volume, turnaround times, and exception rates for pharmacy leadership
*
* Qualifications:

*** High school diploma required; associate or bachelor's degree in healthcare or business preferred
* Active Pharmacy Technician certification (CPhT) preferred
* Minimum of 2 years of experience in specialty pharmacy operations, mail order pharmacy, or pharmacy fulfillment
* Knowledge of specialty pharmacy workflows including prior authorization, hub services, and limited distribution programs
* Familiarity with pharmacy management systems and prescription processing platforms
* Understanding of cold chain requirements and specialty medication handling protocols
*
* Schedule:

*** Full-time position
* Hybrid schedule based in the Richmond, VA area, with a combination of onsite and remote days
* Monday through Friday, standard business hours (Eastern Time)
* 40 hours per week
** Salary Range:
** The salary range for this position is approximately $50,000 - $62,000 annually ($24.04 - $29.81 per hour), based on experience and qualifications.
** Interview Process:
** Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.

- ** Equal Opportunity

Employer:

** TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Location,Experience2 Years##

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