District Service Mgr CRM TN

We anticipate the application window for this opening will close on - 27 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year.

Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

The District Service Manager - CRM provides leadership and strategic direction for clinical service operations within an assigned territory. This role manages Clinical Specialists, optimizes implant and follow-up coverage, and partners with district leadership to execute business strategies, improve service delivery, and achieve operational and revenue objectives.

This remote position is based in Nashville, Tennessee, and supports an assigned geographic territory. Candidates must reside within the assigned territory and be able to travel to multiple customer accounts throughout the region; a valid drivers license, active insurance is required for this role. In addition, the final candidate must have a driving record that meets company standards are required.

• Lead, coach, and develop a team of Clinical Specialists to deliver clinical support, technical expertise, and effective service coverage while overseeing recruitment, performance management, and professional development.
• Partner with district and regional leadership to execute Electrophysiology Therapies (EPT) strategies, achieve implant and revenue goals, manage expenses, and align resources with business priorities.
• Oversee scheduling and resource allocation to ensure effective Cardiac Rhythm Management (CRM) implant and follow-up coverage across the assigned territory.
• Drive service improvement initiatives, reduce service burden, and collaborate with sales teams to implement new service models, enhance customer experience, and support business reviews and requests for proposals (RFPs).
• Oversee business operations, including inventory management, credentialing, expense controls, data privacy, warranty credits, and compliance with required training.

• Bachelor's degree AND 5+ years of professional experience, including 3+ years of clinical experience.

• Experience with Medtronic's EPT field organization, including knowledge of CRM implant and follow-up service coverage requirements.
• Experience in medical device sales, marketing, training, healthcare, or technical services.
• Knowledge of the local cardiac customer base and healthcare market.
• Experience managing, coaching, and developing employees, including clinical field teams.
• Experience in business operations, strategic planning, and Lean Six Sigma continuous improvement practices.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the…