Insurance Representative, Healthcare Administration

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At
Med Srv,we believe it takes more than just technology and technical expertise to make a difference. It takes
innovation,a
willingness to adapt,and a
passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.

The Insurance Follow-Up Representative handles insurance claims and denials, follows up promptly with payers, and resolves issues through clear communication with insurance companies, providers, and patients. This position maintains accurate records, tracks progress, and supports process improvements for timely claim resolution.

Review and correct claims in work queues; rebill or appeal as needed within set timelines.

Communicate with insurance payers, providers, and patients to resolve disputes and ensure accurate claim processing.

Research missing payments and post them to the correct accounts.

Handle claim issues such as tertiary billing, W9 requests, WC/MVA claims, refunds, duplicate charges, and out-of-network verification.

Coordinate with practices to request or provide necessary corrections.

Track and report denial or payment trends to management.

Meet productivity and performance goals within 90 days of employment.

High school diploma or equivalent

A minimum of one year experience and/or training; or equivalent combination or education and experience required.

Must have the ability to get along with others in a close office setting.

Must work efficiently at home meeting requirements.

Must have the ability to concentrate for extended periods of time.

Must be willing to function and cooperate as member of a team.

This is a full-time remote position.

Able to work at a computer for extended periods.

Occasionally lift up to 15 lbs.

Apply today and join Med Srv — where we guide by faith and serve with heart.