TownePlace Suites Eden Prairie - Front Desk Agent

Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $18.00/hr

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:
  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:
  Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:
  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:
  Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

The Towne Place Suites Minneapolis/Eden Prairie is the perfect choice for short‑term travel or long‑term stays. Our studio and two‑bedroom suites offer fully equipped kitchens, free high‑speed internet, large work spaces, on‑site business services and 24‑hour staffing. After a long day, guests can wind down in our fitness center or relax by the outdoor pool. We are located off Interstate 494 and Highway 212, within walking distance of a variety of restaurants and the Eden Prairie Shopping Center.

We are near Mall of America, Valley Fair, the Renaissance Festival, and Braemar Arena. We are just a short drive from great shopping, famous restaurants, and the Minnesota Vikings, Timberwolves, Twins, and the Minnesota Wild. Our friendly staff makes guests feel at home during their extended stay in Eden Prairie!

• Entry level

• Full‑time

• Management and Manufacturing
• Industries:
  Hospitality