Work From Home | Hotel Booking Agent | Fully Remote
Maryland, USA
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Work From Home | Hotel Booking Agent | Fully Remote
Destination Knot
Destination Knot is a professional travel planning company committed to helping clients create unforgettable experiences around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel planning. Our focus is on delivering excellent customer service and personalized support for every traveler.
Position OverviewDestination Knot is seeking motivated, detail-oriented individuals to join our team as Hotel Booking Agents
. In this fully remote role, you will assist clients with researching, planning, and securing hotel reservations that fit their preferences and budgets. This position is ideal for those who enjoy working with people, love travel, and want flexibility in their workday. Full training and continuous support are provided to help you succeed in this role.
- Assist clients in researching and booking hotel accommodations
- Provide accurate details about hotel options, pricing, and amenities
- Respond promptly and professionally to client inquiries via phone, email, or messaging platforms
- Maintain accurate records of client interactions and reservation details
- Collaborate with team members to ensure excellent service and smooth booking processes
- Stay current on hotel offerings, travel trends, and industry updates
- Participate in virtual meetings and training sessions
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer proficiency and reliable internet connection
- Interest in travel and helping clients plan memorable hotel stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
- Flexible, fully remote work environment
- Comprehensive training and access to booking tools and resources
- Supportive team culture and mentorship
- Income-earning possibilities based on performance
- Exclusive travel discounts and industry perks
- Opportunities for personal and professional growth
Excited to help clients find their perfect stay? Apply now and join the Destination Knot team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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