Rooms Inspector

Description

The Rooms Inspector assists in monitoring the cleanliness of guest rooms and public areas as well as satisfying guests in terms of the friendliness and service of the Housekeeping staff. Ensures guest rooms and public areas of the hotel are clean and operating correctly while working within the labor and budgetary guidelines set forth by LBA.

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

• Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities
• High school diploma or equivalent

• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.
• Assistance in supervising and managing staff techniques.
• Through knowledge of materials, supplies and equipment used in the housekeeping department.

• Follow and manage using the Company procedures and policies.
• Must be organized to maintain logs, bibles, checklist, and inventories as scheduled.
• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

• Must be able to work alone AND as a team member
• Comply with all standards
• Be able to multi task, remain service centric.
• Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
• Assist guest with issues, being professional and maintaining hospitable caring attitude.
• Must be able to learn/use computer systems necessary to perform daily tasks to include:
  Quore, Hotel Effectiveness, etc.
• Must be able to exercise discretion to maintain guest privacy.

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• May be required to work any day/shift, including weekends.

• Housekeeping Manager
• Executive Housekeeper

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.