Laundry Attendant

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

• Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred
• High school diploma or equivalent

• Must be able to perform major life activities:
  Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.

• Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind.
• Laundry room procedures.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.
• Guidelines for Training Checklist for proper procedures.
• Through knowledge of materials, supplies and equipment used in the housekeeping department.

• Work within productivity standards.
• Must be organized to maintain logs and inventories as scheduled.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.
• Follow laundry procedures in the company systematic fashion.

• Must be able to work, without direct supervision AND as a team member.
• Comply with all standards.
• Be able to multi task, remain service centric.
• Communicate professionally with guest and co-workers.
• Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
• Must be able to learn/use computer systems necessary to perform daily tasks to include:
  Quore, Hotel Effectiveness, etc.
• Must be able to exercise discretion to maintain guest privacy.

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• May be required to work any day/shift, including weekends

• Room Attendant
• Guest Services Representative
• Food and Beverage positions

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.