Online Hotel Reservationist – Fully Remote
New York, New York County, New York, 10261, USA
Listed on 2026-01-09
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Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Online Hotel Reservationist – Fully Remote
This range is provided by Destination Makers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40,000.00/yr - $65,000.00/yr
About UsWe create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.
Position OverviewWe are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.
Key Responsibilities- Assist clients with booking hotels, resorts, and other accommodations through online platforms
- Research and recommend lodging options based on destination, budget, and preferences
- Process reservations, updates, and modifications accurately and efficiently
- Maintain organized records of bookings, client requests, and confirmations
- Communicate professionally with clients and supplier partners via email, phone, and chat
- Stay informed on hotel promotions, cancellation policies, and destination trends
- Collaborate with team members to ensure client satisfaction throughout the booking process
- Previous experience in hotel booking, hospitality, or customer service preferred
- Excellent communication skills and a client-focused attitude
- Strong attention to detail and ability to manage multiple bookings at once
- Proficient in using online systems, booking platforms, and digital communication tools
- Ability to work independently in a remote environment
- Must be 18 years or older with access to a computer and reliable internet
- Interest in travel and helping others plan comfortable, memorable stays
- Fully remote work with flexible scheduling
- Training and development opportunities in the travel and hospitality industry
- Supportive team environment with growth potential
- Access to professional booking tools and supplier resources
- Incentive opportunities and travel perks
This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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