Service Team Member

Description

• Restaurants are fun (it’s like throwing a party everyday)!
• With base rate plus tip share, it's reasonable to expect to earn $24-$28 per hour.
• Refer a friend, get $500*
• Free tacos - even on your days off.
• Retirement savings option.
• Stick around for a while - we have retention incentives.
• Affordable health, dental & vision benefits*
• 100% company paid life insurance*
• We create an environment where everyone with respect and dignity.
• We value honest, intentional and transparent communication.
• We listen, learn and lead with compassion.
• We encourage you to be yourself.
• Advancement opportunities available.
• Community engagement - HS plays a positive role in community.
• Slip resistant shoe program.
• Check out our Instagram!

You gotta be kind!

• Work with other kind people
• Make other people happy
• Enjoy free tacos
• Delight in the flexibility of the hospitality industry and pursue your passion, whether with us or elsewhere.

Home State is a Texas Kitchen in California sharing breakfast tacos, queso, brisket, house-made flour tortillas and genuine hospitality. In 2013, Briana “Breezy” Valdez founded Home State in Los Angeles with the dream of sharing her Texas identity through food and hospitality.

Service Team Member

All Home State operational efforts are an extension of our core values and mission. We serve hospitality first, tacos second. Our goal is to redefine casual dining and break down barriers of access to high quality food and caring hospitality at an affordable price point. Home State is a home away from home. A place where everyone feels welcome and valued.

No matter where you’re from.

The Service Team Member will report to the Service Manager or Assistant General Manager and embrace the vision which includes nurturing our communities within our four walls and in our surrounding community. A successful Service Team Member provides our guests with an exceptional experience. Every member of our team strives to create an environment where everyone is treated with respect and dignity.

Base rate is currently projected to be $18.15 per hour,

with tip share it is reasonable to expect to earn $25-$28 per hour.

• Guest Focus:
  Build guest relationships and deliver hospitality-centric solutions. Welcome guests, execute service roles (front door, beverage, expo, runner, busser, packer) with care and effectiveness. Be an expert of the menu to guide guest experience, ensure order accuracy and communicate known allergies. Provide hospitality during the guest experience until the moment they depart.
• Action Oriented:
  Take on new opportunities and challenges with a sense of urgency, high energy and enthusiasm. Manage time efficiently by taking initiative and working with a sense of urgency to fulfill job duties and/or checklists, find opportunities to engage in hospitality or complete other tasks assigned by the leader of the shift.
• Resilient:
  Rebound from setbacks when faced with difficult situations. Calmly identify and troubleshoot issues that occur during the shift to ensure efficient operations. Constantly communicate with honesty, integrity and transparency.
• Collaborative:
  Build partnerships and work collaboratively to meet shared objectives. Work closely with team to support each other through daily tasks, promote teamwork and assist with training. Think boldly and bravely to shape a positive impact on one's self, family, neighbors and team members.
• Follow all Home State standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the Home State mission and core values.
• Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings.
• Ensure storefront, service, bathroom and kitchen areas are clean, organized and appealing to guests.
• Take pride in your work each day to make things a little better than they were yesterday.
• Serve as an ambassador, both internally and externally in the community.

• 1-2 years in the restaurant industry with guest…