Marine Operations Manager : BC-Sonora -V9W TDepartment: Management

Benefits:

• Gratuities
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Wellness resources
• Competitive salary and comprehensive extended health and benefits package.
• A Hybrid work policy in the pre-season (February-April), with the option to work from home up to 3 weeks per month during the non-operational season (No remote work is permitted during the operational season)
• Accommodation:
  Complimentary private lodging at Sonora Resort during. Staff are required to leave the island on their scheduled non-working days and are responsible for securing accommodation and further transportation thereafter.
• Meals: complimentary meals, snacks, and non-alcoholic beverages from our staff kitchen during operational season.
• Transportation:
  Water taxi transportation from Campbell River to/from the resort for scheduled work shifts. Transportation to Richmond by flight for scheduled days off may also be available.
• Staff amenities:
  Staff fitness facility, staff lounge area and hot tub access. Complimentary wifi, cable TV, mini fridge, and internet calling in each staff room.
• Opportunities to enjoy marine activities when available, as well as access to many outdoor activities including hiking trails, trout pond fishing, and Florence Lake at the resort during leisure time.
• Staff and Management social events are planned throughout the year.
• Opportunities for training, professional development and career advancement
• Island Currents Spa: 25% discount on spa services and retail products
• Gift Shop: 25% discount on gift shop items
• Employee Discount Privilege:
  Special room rate for your immediate family members at Sonora Resort. Special discounted rates for yourself at other Relais & Chateaux properties around the world.

We are hiring a Marine Operations Manager to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. This is a Full-time Management position that works seasonally from February through October, with 3 months off from November to January. Seeking a start date onsite at Sonora Resort on February 9th, 2026.

Sonora Resort is a remote location located in the Discovery Islands of British Columbia. During the pre-season (February to Mid-April), this position offers a hybrid work-from-home schedule, with one pre-determined shift (5-10 days) per month required onsite at Sonora Resort, and the option to work from home for the remainder of the month. During the operational season from Mid-April to Mid-October, the Marine Operations Manager will work on site at the Resort full-time in shift work rotations.

The Marine Operations Manager will have a passion for excellence in guest service and a background in tourism, recreational fishing or the marine industry. The Marine Operations Manager is responsible for scheduling guest activities with in-house staff as well as with third party providers, working closely with the Reservations and Guest services team to meet guest demand for activities during their stay y will provide direction and leadership in effective and efficient day-to-day operation of the Marine Operations team (guides and dock staff).

• Set expectations and hold Marine Operations team accountable for demonstrating desired service behaviors in accordance with Relais and Chateaux expectations.
• Conduct all administrative work including but not limited to; scheduling marine staff and out of house guides, inventory control, purchasing processes, and maintenance logbooks.
• Review all guest reservations to ensure all marine transportation and activity needs are booked with Sonora vessels and/or third party providers as needed.
• Coordinate with Event Manager and the management team to execute all special event related requirements including meeting room set ups, special arrival/departure processes, off-site catering events, and activity programming including fishing derbies or large group activity schedules
• Work closely with the Dock Supervisor to oversee the daily operations of the dock team
• Coordinate all marine activities such as fishing, eco tours with both Sonora’s in-house guides and…