General Manager

Porchlight is a New York bar with a Southern accent. We have married the hospitality, soul, drink, and food of the ever-evolving South with the hustle and innovation of New York. We were born in New York of Southern roots, and we love to reminisce about our home cities—Charleston, New Orleans, or Memphis—but we wouldn’t trade them for New York, even when the L train isn’t running.

Who you are: The General Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager partners with the kitchen management team to set, meet, and exceed the goals of the business by ensuring alignment with the mission and goals of Union Square Hospitality Group. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests
• Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
• Consistently offer positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
• Foster a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
• Provide coaching and guidance to all team members, ensuring pathways for growth and development are attainable for all
• Consistently look for internal and external opportunities to build our growing team in alignment with goals of diversity, inclusion, and belonging
• Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
• Build an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
• Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
• Build trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making

• 5+ years of leadership experience in restaurants and hospitality
• Bachelor’s degree preferred, but not required
• Proficient knowledge of systems and processes in restaurant management
• Strong business and financial acumen
• English fluency and Spanish knowledge preferred

At Union Square Hospitality Group,
extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a General Manager, you’ll enjoy:

• Competitive pay and bonus potential:
  Annual compensation of $100,000 - $110,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit:
  An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants
• Conveni…