Ski Concierge: Guest Experience Specialist
Livonia, Wayne County, Michigan, 48150, USA
Listed on 2026-10-30
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Hospitality / Hotel / Catering
Customer Service Rep, Resort/Retreat -
Customer Service/HelpDesk
Customer Service Rep, Resort/Retreat
Vail Resorts seeks an Epic Ascent Concierge Agent to deliver elevated, personalized service for ski and snowboard school guests from booking through departure. You will coordinate private lessons, manage guest communications, and support day-of logistics in a fast-paced environment.
The role emphasizes high-touch hospitality, proactive problem solving, and seamless guest experiences, with remote work options and a focus on Epic Service as part of the Epic Experience of a Lifetime.
This posting is for the Ski Concierge:
Premium Guest Experience Specialist role at Vail Resorts, based in Lake Michigan Beach, MI, United States.
This is a great opening to take on the Ski Concierge:
Premium Guest Experience Specialist role at Vail Resorts.
As a Ski Concierge:
Premium Guest Experience Specialist, you will play an important part at Vail Resorts in Lake Michigan Beach, MI, United States.
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