HRIS and Benefits Specialist

POSITION OVERVIEW

The primary focus of this position is to provide specialist knowledge and operational administrative support to the Human Capital department. This role ensures compliance and execution with a broad set of applicable laws, regulations and reporting, company policies and guidelines and is a key role in administration of our HRIS, company Benefits and Leaves of Absence.

HRIS Administration

• Completes administrative duties as requested for HRIS/HCM solution (Dayforce) in addition to other related systems. Stays current and assists colleagues and employees with visibility and comprehension on all applicable system updates and enhancement opportunities and relevant underlying BSB processes and policies.
• With guidance, participates in building, and executing system configuration, transactions, changes, updates, audits and related processes following established guidelines.
• Identifies and troubleshoots system defects, integration or configuration issues and should be able to solve basic issues independently and solve intermediate-level issues with guidance.
• Supports reporting and analytics needs to enable business leaders to review data real time through reports and to complete regulatory reporting for Benefits, Compliance, and Human Capital.
• Supports data integrity standards through ensuring data accuracy, consistency and organization employing automation and careful auditing and process and practice adherence.
• May interact with external vendors, consultants, or internal departments including IT to troubleshoot system issues and enhancements.
• Supports module testing and process and training documentation and recordkeeping.

Benefits Administration

• Administers benefit programs including health and wellness, voluntary plans, retirement, workman s compensation and leaves of absence.
• Supports Open Enrollment, New Hire/Qualifying & Event/Termination benefit events, benefit renewal, communications, and annual benefit filings and reports.

Monitors deliverables to ensure expectations are met and communicates with supervisor or appropriate Human Capital team members to ensure proper administration of programs. Transacts on business processes and workflows related to benefits, retirement account management, and leave administration. Responsible for supporting accuracy in benefit premiums, coverage, carrier billing and payments and audits thereof. Interprets benefit programs and communicates established benefit plan design.

Follows supervisor instruction, guidance and established practice to communicate benefit information promptly in clear and accessible language. Assists employees in routine transactions and navigation of benefits building trust through integrity and authenticity, or when appropriate directing them to the appropriate vendor support (Leave of Absence administrator, 401k service center, Employee Care Center for benefits, etc.)

Other

• Continuous improvement: proactively identify opportunities for process improvements and efficiencies in HRIS & benefits admin. Recommend and implement enhancements to HC systems to better meet the needs of the organization and employees.
• May assist or collaborate with supervisor, Learning & Development Program Manager or other HC Team roles to develop training and education materials as they relate to HRIS or Benefit areas of responsibility.
• Completes mandatory compliance training in accordance with established deadlines.
• The position performs duties specific to the position and other functions as assigned.

• Attention to Detail
• Collaboration and Communication
• Diversity and Inclusion
• Execution and Ownership
• Time Management
• Customer Service
• System and Software Administration
• Data Analysis and Management
• Total Rewards
• Information Security
• Critical Thinking

• The incumbent is in a non-confined office-type setting in which they are free to move about  may include some minor annoyances such as noise, odors, drafts, etc. For Hybrid and Remote roles, work may also be performed away from BSB worksites depending on the position and requirements. For Hybrid/Remote work, employees are required to have an environment when working at home that has a dependable, high-speed internet connection and environment conducive to frequent phone or internet calls where private, confidential or other information is not visible, able to be overheard, or physically or electronically accessible to anyone else.
• The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 10 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
• The incumbent for this position may operate any or all of the following: personal computer, cellular telephone, printer, fax, and other standard office equipment.
• The incumbent in this position must be able to accommodate reading…