Leave Specialist

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Some roles require an office while others may be done remotely. This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, Goleta, or Seattle offices.

The Benefits & Leave Specialist supports global benefits and leave programs that keep Sonos employees healthy, informed, and supported. This is a hands‑on role for someone who enjoys being deeply involved in the work and takes pride in problem‑solving and operational excellence, knowing when to elevate or move things forward with confidence. As part of a small, high‑performing team that values trust, ownership, and expertise, you'll play a key role in helping ensure our programs run smoothly and consistently, balancing empathy and compliance to create a positive employee experience.

• Administer our leave of absence program in the United States with the help of our third‑party leave vendor, while also handling a small number of leaves in Canada and Australia internally.
• Partner with internal and external stakeholders to facilitate leaves, accommodations, and the return‑to‑work process, delivering a seamless employee experience while ensuring accuracy and compliance.
• Serve as a primary point of contact for employee benefits and leave inquiries, providing accurate, timely, and empathetic support that balances a positive employee experience with policy compliance.
• Validate and maintain benefits and leave data across Workday, vendor portals, invoices, and internal systems, identifying and correcting discrepancies.
• Support and manage ongoing operational tasks and projects, including open enrollment, life events, audits, vendor transitions, and data reconciliations, with a focus on accuracy, documentation, and continuous process improvement.
• Use Jira, Confluence, and Google Workspace to manage employee inquiries and case workflows, maintain documentation, and communicate effectively with employees and other stakeholders.
• Build and maintain tools, resources, and processes that improve accuracy, efficiency, and scalability.
• Contribute to global benefits initiatives by supporting and refining processes and upholding Sonos’ standards for data integrity, compliance, and the employee experience.

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field, and 2+ years of experience administering US leave and benefits programs. Candidates without a degree will be considered with relevant experience.
• Demonstrated experience administering complex benefits and leave processes accurately and independently.
• Experience working with benefits and leave data, enrollment and invoice audits, and system integrations.
• Proficient in Excel or Google Sheets for use in day‑to‑day work, audits, and in building repeatable process tools, templates or reports.
• Experience using Workday, Jira, Confluence, and Google Workspace (or similar collaboration tools) to manage employee data, workflows, and documentation.
• Strong understanding of US federal and multi‑state leave and benefits regulations (FMLA, ADA, ERISA, etc.), with the ability to interpret and apply policy accurately and consistently.
• Ability to communicate complex information clearly and empathetically, adapting tone and detail to the audience and situation.
• Highly organized, dependable, and able to maintain accuracy under deadlines and shifting priorities.
• Familiarity with privacy and data security practices related to HR and benefits data.
• Ability to handle sensitive information with discretion and maintain strict confidentiality.

• PHR, GPHR, and/or CLMS certification.
• Experience supporting global benefits and leave programs.
• Demonst…