Lead HR Business Partner - Mid Atlantic

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Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services.

We enable meaningful careers for all and build our Associate Workplace Experience!

Field Position:
This position is located in the Mid-Atlantic Region (PA, VA, NC, TN, AR, etc.) and is considered field-based, with a blend of onsite and remote work activities. Field associates will spend their time both traveling to and spending time in various Pet Smart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year.

Field associates typically work out of their home office when not traveling as outlined above.

The Lead Field Human Resources Business Partner supports the Mountain West region which is comprised of 13 districts and 210+ stores. The geography of store locations spans across Pennsylvania down to South Carolina and over to Arkansas. The HRBP provides leadership, support, and guidance, to the Regional Vice President and the District Leaders as it relates to developing and engaging strong teams.

This position is based in the Mid-Atlantic Region (PA, VA, NC, TN, AR, etc.) and is considered a Field based role.

• Supports RVP (1) and DLs (13) by providing strategic HR support as their trusted thought partner and credible coach; focused on driving a people-first culture.
• Supports leadership to build strong talent benches, create and maintain highly engaged teams, and create a culture of recognition.
  • Builds/sustains Strong Talent Benches - continually build/sustain strong leadership benches, including a DEI focus. Lead organized and productive regular talent discussions.
  • Engages Teams - leverage engagement data to identify themes/trends; address accordingly. Effectively diagnose both team and leadership development needs - recommend and/or deliver effective solutions.
  • Creates Culture of Recognition - Leverage recognition data to identify themes/trends; address accordingly.
• Strengthens Pet Smart’s pro-associate culture. Promote strong leader/associate relationships.
• Helps build a better future by helping client see around corners and deliver the future vision.
• Influences and support culture of Belonging, diversity, equity, and inclusion.
• Acts as change champion throughout the region related to all people-related initiatives, resources, etc.
• Leads all functions of HR for assigned Regions(s), including talent and performance management, succession planning, associate engagement, positive work environment, organizational development, change management, associate relations, and effective adoption of company initiatives and strategies.
• Partners with the Associate Relations and Legal teams to conduct and/or review ethics and integrity and high-conflict brand risk investigations. Supports Associate Relations initiatives to promote a respectful work environment, associate engagement and retention.
• Promotes and strengthens a culture of positive associate relations by actively listening and appropriately responding to associate/leadership concerns with a sense of urgency.
• Supports talent acquisition efforts by building an internal talent pipeline and supporting talent development programs. Partners with District Leaders in workforce planning and takes an active role in the interview process for District and Store Leader positions and other key leadership positions as needed.
• Supports talent management and Everyday Performance Management initiatives, including coaching good and poor performance. In partnership with Associate Relations and Legal teams, advises leaders on the coaching to correct process, including disciplinary action and termination.
• Supports and guides the…