Human Resources Generalist

Benefits

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off

The HR Generalist supports the day-to-day human resources operations for a fast-paced urgent care organization. This role ensures smooth workforce processes and consultative support for our corporate urgent care center partners as well as our corporate shared service centers of excellence. You will provide hands-on support in new employee onboarding, employee relations, credentialing coordination, HR compliance, payroll support, and culture initiatives.

The HR Generalist serves as a resource for center administrators, frontline clinical staff, and corporate operations, helping maintain a high-performing, compliant, and patient-centered workforce.

• Onboarding:
  Manage new-hire onboarding, orientation scheduling, I-9 documentation and first-day HR compliance.
• Employee Relations:
  Serve as a first point of contact for HR questions from staff and clinic leaders. Support managers with coaching, conflict resolution, documentation, and basic performance management. Conduct fact-finding and support investigations as directed by HR leadership. Promote a positive, respectful, and high-engagement work environment across all clinic locations.
• HR Operations & Compliance:
  Maintain accurate employee files, credential documents, and HRIS data. Ensure compliance with federal and state employment laws (FMLA, OSHA, HIPAA awareness, wage & hour, labor postings, etc.). Support HR policy updates and assist with annual handbook reviews.
• Payroll & Benefits Support:
  Provide employees with benefits enrollment assistance and troubleshoot common issues. Help manage FMLA, LOA, and workers’ compensation case administration.
• Training & Culture:
  Assist with onboarding training coordination and annual required education assignments. Support company culture programs, engagement initiatives, and internal communications. Participate in performance review cycles and talent development activities.

• Bachelor’s degree in HR, Business Administration, or related field preferred; equivalent experience accepted.
• 2–4 years of HR experience, preferably in healthcare or multi-site operations.
• Strong understanding of HR best practices and employment law.
• Experience with HRIS platforms (e.g. UKG, Paycom, ADP).
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced, multi-location clinical environment.
• Highly organized with strong attention to detail and confidentiality.

• Relationship building and customer service orientation
• Discretion and professionalism
• Adaptability and resilience
• Process improvement mindset
• Multi-tasking and prioritization
• Data accuracy and documentation discipline
• Flexible work from home options available.