HR Manager | Remote Work

About the Company

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, bringing the human edge in digital learning to education companies worldwide.

Founded in 2022 by Harvard alumnus Henry Motte de la Motte, EDGE Tutor now serve partners in over 30 countries with global headquarters in New York, London, Colombo, Singapore, and Manila.

We connect the top 3% of rigorously selected online educators with global institutions, delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English, and high-stakes exam prep.

At EDGE Tutor, we combine passionate educators with operational efficiency to help education businesses scale and thrive globally.

EDGE Tutor:
The Human Edge in Digital Learning.

The Human Resources Manager
is responsible for developing and executing strategies that strengthen organizational culture, enhance consultant experience, and support long-term retention. This role oversees culture initiatives, engagement programs, performance management, development pathways, compensation and perks, support-team recruitment, consultant database and contract management, company communications, process improvement, and automation initiatives. The position collaborates closely with leadership and cross-functional teams to ensure all people-related practices are efficient, values-driven, compliant with regulatory requirements, and consistently implemented across all countries where the Company operates.

Culture & Values Enablement

• Design and implement culture-building programs that reinforce organizational values and promote a positive, collaborative environment.
• Integrate core values into internal communications and consultant interactions.

Engagement & Retention

• Develop strategies that improve consultant engagement, satisfaction, and long-term retention.
• Conduct regular surveys, focus groups, and feedback cycles to gather insights and implement action plans.
• Plan company-wide events, recognition programs, and activities that foster community and team connection, in partnership with the Marketing team.

Learning, Development & Growth

• In partnership with the Engagement Specialist, develop and manage programs that support consultant skill development, upskilling, and long-term career growth.
• Partner with leadership to identify capability gaps and provide targeted development solutions. Provide these insights to the Engagement Specialist for the creation and improvement of mentorship and coaching programs.
• Coordinate mentorship and coaching programs to strengthen consultant readiness and performance.

Performance Management

• Collaborate with managers to implement structured performance management systems aligned with organizational goals.
• Support performance evaluations, goal setting, and feedback processes.
• Assist managers in addressing performance concerns and implementing improvement plans.

Talent Acquisition

• Oversee end-to-end recruitment for the support team, including sourcing, screening, interviewing, assessment, and selection.
• Partner with hiring managers to define role requirements and ensure timely hiring of qualified candidates.
• Develop recruitment strategies and talent pipelines that support organizational growth.

Compensation and Perks

• Oversee fee and perks administration to ensure accuracy, compliance, and timely processing across all jurisdictions.
• Manage compensation programs, including service fee reviews, bonus cycles, and recognition incentives.
• Oversee consultant perks programs and coordinate with external vendors.
• Conduct market benchmarking to maintain competitive and compliant compensation packages.
• Coordinate tracking, preparation, and distribution of milestone gifts to consultants in alignment with company policies.

Company Communications Management

• Oversee internal company communications to ensure clarity, consistency, and alignment with organizational values.
• Manage dissemination of key announcements, updates, and policy changes across all consultant groups.
• Partner with leadership and the Marketing team to craft communication campaigns that support culture, engagement, and change initiatives.

Process Improvement & Automation

• Identify opportunities to streamline, standardize, and improve CARE Operations processes across all areas of responsibility.
• Design and implement process improvements that enhance efficiency, accuracy, and consultant experience.
• Evaluate and apply automation tools, workflows, and digital solutions to simplify repetitive tasks and reduce manual workload.
• Partner with Product, Tech, and cross-functional teams to ensure seamless integration of automation initiatives.

Change Management

• Support organizational change initiatives by developing communication plans and guiding consultants through transitions.
• Facilitate training and workshops to increase readiness and adoption of new processes, tools, or structures.

Consultant Database & Contract Management

• Manage and maintain the consultant…