Human Resources Manager – Home Office

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This range is provided by Indigo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $70,000.00/yr - CA $95,000.00/yr

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of book lovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

• We Will Hire, Inspire, Promote and Retain the Best
• We Will Be Entrepreneurial
• We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
• We Will Be Committed to True and Shared Value Creation
• We Will Be Systems Thinking, Data Driven and AI enabled

MISSION

The Manager, Human Resources – Home Office partners with specific Home Office departments and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role provides leaders with ongoing HR partnership to build engaged, productive and empowered teams. By collaborating with HR Centres of Excellence, the Manager, Human Resources – Home Office ensures the effective delivery of core HR processes—including Recruiting, Onboarding, Performance & Potential, Training & Development, and Total Rewards—driving organizational success through people.

This role supports specific Home Office client groups and is based at Indigo’s Home Office, reporting to the Director, Human Resources.

• Build relationships with business leaders and people leaders to establish credibility as a trusted advisor and strategic partner
• Provide sound guidance and support on people plans that contribute to client group strategic decision‑making
• Provide communication and change‑management expertise on business initiatives and support people leaders at all levels to effectively facilitate change
• Understand market trends, business models and business strategy, and translate those requirements to deliver organizational and talent‑related insights
• Support organizational design/operational model changes within assigned client groups and impact of changes on talent
• Leverage people analytics to identify risks and implement mitigation strategies, drive insight to enhance overall organizational culture and team effectiveness
• Support various HR initiatives to all assigned client groups

• Help to define employee engagement goals and action planning strategies to drive increased engagement
• Work with leaders to define and implement tactics that positively impact team culture and enhance overall team performance
• Provide effective coaching, counseling and performance strategies on all employee relations situations in alignment with best practices demonstrating sound understanding of employment law and applicable legislations
• Partner with people leaders on high risk/complex written communications across client groups

• Work with COEs on development and execution of client group‑specific people solutions related to talent management, development planning, succession planning, training programs (facilitation and coordination)
• Support the staffing process for assigned client groups and work with leaders to ensure effective hiring decisions, onboarding & orientation
• Identify talent issues…