Lead HR Generalist - Americas

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Its platform, Ubuntu, powers breakthrough initiatives in public cloud, data science, AI, engineering innovation, and IoT for customers that include the world’s leading public‑cloud and silicon providers, as well as industry leaders across many sectors.

Canonical is founder‑led, profitable, and growing. With a distributed, remote‑first culture, employees collaborate globally in two to four in‑person meet‑ups at interesting locations around the world and work from home most of the time.

Location: This role will be based remotely in the AMER region.

• Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy.
• Interact closely with the Americas HR Manager and the Global Head of HR to create impact across all HR regions.
• Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high‑performing team.
• Work with managers across the business on performance management, organisational design, employee engagement, rewards, and workforce planning.
• Partner with the HRIS team to develop and refine operational processes for day‑to‑day HR administration.
• Coach and advise people managers on the full spectrum of employee relations issues across multiple countries.
• Partner with people managers to support the delivery of appropriate training and development programmes.
• Establish a trusted partnership with the business in your region.
• Drive diversity, equity, and inclusion initiatives.
• Design new policies and deliver on business‑critical HR related projects globally.

• Exceptional academic track record from both high‑school and university.
• HR experience leading initiatives across regions within a technology business.
• Regional HR experience within Latin America (Brazil and/or Mexico) is a plus, with an understanding of local labour laws, competitive awareness, and insights.
• Experience in business partnering with senior stakeholders.
• A good balance between leading and executing; the role requires hands‑on involvement in daily HR routines.
• Experience mentoring and developing others.
• Strong project‑management skills with the ability to define deliverables and keep them on track.
• Experience working in a remote‑first organisation.
• Able to leverage data to make informed decisions.
• Fluent in business English (written and spoken).
• Self‑motivated, organised, accurate, confident, authentic, results‑oriented, open‑minded, and enthusiastic.
• Willingness to travel up to 4 times a year for internal events.

• Experience with immigration policies and mobility processes.
• Payroll and/or benefits oversight experience.
• Knowledge of HR systems and databases.
• Professional HR certifications.
• Facilitation skills.

• Distributed work environment with twice‑yearly team sprint in‑person events.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.