Deputy Payroll Manager FTC

Job Description

Turning Point is a leading social enterprise committed to making a difference in peoples lives.

We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period.

This is a hybrid role with one day a week in our Manchester office and the rest working from home.

As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point.

Youll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries.

This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service.

• Manage and coach the payroll team to deliver accurate and timely payroll services
• Support the Payroll Manager and process end-to-end payroll in their absence
• Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues
• Oversee pension processing, including NHS and LGPS schemes

Develop and monitor SLAs for payroll, reporting monthly and driving improvements