Senior Payroll Co-Ordinator

Senior Payroll Co‑Ordinator

We are pleased to announce an exciting opportunity here at Potens for a Senior Payroll Co‑Ordinator (Fixed Term Maternity Cover).

Are you an experienced Senior Payroll Co‑Ordinator looking for a rewarding new challenge? Do you thrive in a fast‑paced environment where accuracy, teamwork, and attention to detail make a real impact?

We’re seeking a proactive and detail‑driven professional to join our well‑established and long‑serving payroll team on a fixed‑term contract (minimum 12 months) to provide maternity cover.

In this key role you’ll lead and support the payroll function ensuring a smooth, accurate and timely payroll service is delivered across the organisation. You’ll act as a trusted point of contact for two Payroll Coordinators and work closely with our Payroll Manager and Finance Director to maintain compliance, efficiency and best practice.

This position offers flexible hybrid working, primarily home‑based with occasional travel to our Head Office in Birkenhead every 68 weeks, giving you the perfect balance between professional collaboration and flexibility.

We believe in rewarding hard work and commitment which is why we offer a comprehensive benefits package that includes but is not limited to:

• Competitive salary up to £35,000 (DOE)
• 40 hours per week with flexible start/finish times
• Hybrid working – work from home with travel to Birkenhead every 68 weeks
• Contributory pension scheme
• Employee Assistance Programme accessible 24/7
• Funded training and development including recognised payroll and management qualifications
• Exclusive employee discounts on shopping, leisure and household expenses
• A friendly, supportive and collaborative work environment
• Employee referral scheme

• Lead and support the payroll function to ensure accurate and timely processing.
• Act as a key contact for Payroll Coordinators and collaborate closely with the Payroll Manager.
• Oversee time and attendance data across all services ensuring accuracy and compliance.
• Maintain and update employee pay rates including new starters, leavers and pay reviews.
• Process statutory payments (SSP, SMP, SPP, etc.) and ensure HMRC compliance.
• Liaise with third parties such as HMRC, pension providers and other external partners.
• Support month‑end and year‑end payroll processes.
• Lead team meetings, provide mentorship and ensure payroll documentation is current and compliant.
• Provide cover and support for team members during periods of absence.

(A full list of responsibilities is available upon request.)

We’re looking for a motivated detail‑focused professional who can work independently and collaboratively. You’ll bring:

• Minimum 2 years experience managing end‑to‑end payroll for 1,500 employees
• Supervisory experience within a payroll team
• CIPP (desirable)
• Strong attention to detail and the ability to meet deadlines
• Excellent communication and stakeholder engagement skills
• A hands‑on proactive and positive approach
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience using Access, Select HR and Select Pay (desirable)
• Knowledge of Care Sys, People Planner or other e‑learning systems (desirable)
• Familiarity with rota systems (Care Sys or People Planner) and e‑learning (Elfy) (desirable but not essential)
• A flexible and adaptable mindset
• A commitment to maintaining accuracy, confidentiality and compliance at all times

We are a national provider of health, social and education services with over 35 years of experience. Our employees are the driving force behind the fantastic care and support delivered to hundreds of adults and children across the UK.

Our teams are purposeful, positive and progressive, empowering the people we support to have a voice, achieve their goals and change their lives.

Join our team and have the satisfaction of knowing you’re making a difference, returning for your hard work and passion. We’ll provide you with real meaning and purpose in your career.

Potens is committed to safeguarding and promotes the welfare of the people we support across all our services. All applicants will be subject to robust pre‑employment checks prior to appointment, including but not limited to an enhanced DBS and a minimum of two satisfactory references.

Our checks will be service and role specific and can be discussed pre‑application if required. To view our policy on recruitment of ex‑offenders please see full details.

We champion diversity and recognise the importance of our teams representing the communities and people we support. At Potens you’ll find an inclusive environment where you can be yourself, where everyone shares the same purpose: helping people live independently, healthier, happier lives and creating a workplace where all feel welcome and supported.