Senior Human Resources Business Partner

Company Overview

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases.

The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Deepgram is seeking a Senior Human Resources Business Partner to support our growing, remote-first organization. This inaugural HRBP role will partner closely with leaders of all levels and employees across the company to support employee relations, performance management, manager effectiveness, and scalable people practices.

Reporting to the Head of People, the HRBP works cross-functionally with leaders, People Ops, Legal, Finance, and Recruiting to ensure people programs, policies, and processes are effective, compliant, and aligned with business needs. This is a highly collaborative role for someone who brings strong judgment, navigates complexity with confidence, and helps teams perform at a high level in a fast-moving environment.

Occasional travel is expected to attend company offsites and team meetings at Deepgram offices as needed throughout the year.

• Serve as a primary point of contact for employee relations matters, including performance concerns, interpersonal issues, investigations, and complex workplace scenarios

• Coach managers through difficult conversations, feedback delivery, performance management, and documentation

• Provide consistent, fair, and legally sound guidance across key employee lifecycle moments

• Act as a trusted advisor to leaders on people-related risks, decisions, and trade-offs

• Partner with the Head of People to translate company strategy into people practices that are right-sized for scale

• Identify patterns and systemic issues early and recommend practical, upstream interventions

• Serve as a change partner to leaders, helping design, position, and operationalize organizational changes to drive understanding, adoption, and trust.

• Support performance management processes, goal-setting, feedback cycles, and manager capability building

• Partner with leaders on team structure, talent and succession planning, and ways of working that enable strong performance and sustainable growth

• Help managers navigate underperformance, role clarity challenges, and organizational change

• Reinforce a culture of high performance without unnecessary bureaucracy

• Help build and refine People processes, templates, documentation, and manager resources

• Partner on tools and workflows that improve consistency,…