Benefits Coordinator

Overview

Do you want to build an impactful career to change the world for the better?

Geosyntec has an exciting opportunity for a Benefits Coordinator to join our Corporate Benefits Team. This role can be remote from a home office in the United States. If onsite or hybrid is preferred, you may work from Geosyntec’s corporate headquarters in Boca Raton, FL, or one of our U.S. offices:
Kennesaw, GA;
Overland Park, KS;
Houston, TX;
Pittsburgh, PA; or Orlando, FL.

This individual will support the delivery of employee benefits within the U.S. and non-U.S. locations. The Benefits Administrator will understand the Company’s benefit offerings, stay up-to-date on benefit programs, apply HR policies to benefits processing, and provide high-quality customer service responses. The role works closely with the Benefits team to support benefits and leave administration, answer questions about company policies, and provide basic reports on request.

The ideal candidate will be comfortable analyzing data in Excel and using Word and Outlook. A keen attention to detail and strong work ethic are vital.

• Be knowledgeable about benefit and leave policies and answer inquiries.
• Provide support in the administration of leaves – both FMLA and non-FMLA (e.g., draft memos, verify timesheet entries, track leave usage).
• Process disability claims with insurance carrier and verify accuracy of benefit payments.
• Be knowledgeable about benefit policies and answer inquiries; make recommendations and assist in the development and modification of Benefits policies, guidelines, procedures, systems, and documentation, as appropriate.
• Respond to basic inquiries; participate as observer with Benefits Manager/Senior Benefits Manager on more complex issues to learn and take action.
• Engage in independent problem solving; exposure to employee relations; assist with data input impact on reporting; contribute to Benefits projects with guidance from senior roles.
• Respond to basic benefit-related questions and help employees understand their benefits.
• Assist employees with completion of their benefit events (e.g., new enrollments, family status changes, open enrollment) via the HR/Payroll database.
• Assist in reviewing and processing benefit transactions per standard procedures and report biweekly benefit changes (deductions/credits) to Payroll.
• Assist with processing benefits terminations for all regular U.S. and Canadian employees in the HR/Payroll database.
• Reconcile monthly benefit invoices; follow-up with vendors on billing issues; provide invoices to Accounting with proper allocations by department.
• Reconcile monthly COBRA payments and submit to accounting with proper allocations.
• Assist with updating benefit materials such as benefit summaries and Life Event documents.
• Provide support for renewal and open enrollment processes.
• Draft benefit-related correspondence such as premium changes, FSA mid-year changes, voluntary life approvals, disability letters, 401(k) rehires, etc.
• Assist with processing 401(k) loans and repayments in the HR/Payroll database and maintain supporting documents.
• Distribute individualized benefit summaries, insurance materials, booklets, and information related to new and existing employees with life changes.
• Perform other related duties as required and assigned.

• High School diploma and a minimum of five (5) years of experience as an HR Assistant with a benefits background, an associate degree and minimum of three (3) years’ experience, or a bachelor’s degree and one (1) year of experience. (required)
• Ability to read, analyze, and interpret general business memos, correspondence, and office procedures. (required)
• Ability to respond effectively to difficult inquiries or complaints. (required)
• Ability to write correspondence, routine reports, procedure manuals and basic spreadsheets conforming to prescribed style and format. (required)
• Ability to author reports and other documents with clear writing, organization, and presentation of assumptions and limitations. (required)
• Must have the ability to communicate clearly and logically. (required)
• Must have the ability to work effectively and confidentially with both employees and managers. (required)
• Must have excellent communication skills which facilitate effective verbal and written communication internally and externally. (required)