People and Culture Assistant

About Our Group Company

Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands:
Diamonds Factory, Austen & Blake, and Sacet.

Here at Diamonds Factory, we’re all about making those all important milestones matter. With over 15 years experience in the jewellery industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now. This role is dedicated exclusively to the Diamonds Factory brand.

As a People & Culture Assistant, you’ll help keep our People & Culture function running smoothly by handling important administrative tasks such as maintaining employee records, supporting recruitment, assisting with employee relations, and improving our employee experience.

• Maintain and update employee records in a timely manner, ensuring confidentiality at all times
• Prepare and process documents such as letters, contracts, and policy updates
• Champion our people ops systems, ensuring accuracy and data integrity
• Manage the people & culture inbox, swiftly handling employee queries
• Prepare payroll for processing, ensuring timely and accurate data submissions
• Support the coordination and tracking of training and development programmes for employees
• Support our feedback, performance, and appraisal processes
• Assist in the creation of surveys and organising employee engagement initiatives
• Assist with low-level employee relations - supporting, coaching and advising line managers and employees on policy and process
• Prepare data reports, presentations, and internal comms, as and when required
• Support our recruitment process (job ads, interview scheduling, onboarding)
• Partner with key stakeholders and assist the People & Culture Manager as needed
• Work on wider global HR projects, on an ad-hoc basis

• Some experience in an administrative HR role
• Strong knowledge of HR policies, labour laws, and best practices
• Incredibly organised and detail-oriented with brilliant time management
• Excellent grammar, communication, and interpersonal skills
• Tech savvy and proficient in HR systems, benefits dashboards, and reward platforms
• Very high level of confidentiality, diplomacy, and professionalism
• Agile, ready to pivot with changing priorities, and comfortable multitasking
• Comfortable working independently or as part of a team in a fast-paced environment

• Join a fast-growing business where your contributions matter and your ideas are valued
• Work in a supportive, transparent environment that encourages innovation and excellence
• Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home
• Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm
• Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits
• Enjoy your birthday, with an extra day of leave to celebrate
• Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work-life balance
• 25 days annual leave + bank holidays
• Enhanced maternity and paternity leave entitlements

If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. If we find there’s a perfect match, you’ll be offered and onboarded into the world of Team A&B!

Please bear with us, we do receive large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted.

We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply.

At Diamonds Factory we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.

Discover more about life at Diamonds Factory by following our Linked In page and social media channels.