Professional Services Manager

Reports to: Professional Services Manager

Location: Office-based (Leicester City) Monday–Thursday, remote working on Fridays

Contract: Full-time, 35 hours per week

The Human Resources Coordinator plays a key role in ensuring the smooth and compliant operation of HR processes across the organisation. The postholder supports recruitment, onboarding, compliance, and employee relations activities, helping the organisation meet legal, regulatory, and internal standards while maintaining accurate records and strong communication between staff, managers, and external partners. Please see full job description for further details here.

• Supporting safer recruitment by coordinating the full recruitment and onboarding process.
• Managing compliance activities, including DBS checks, right‑to‑work verification, mandatory training, and annual renewals.
• Providing administrative coordination for HR procedures such as disciplinary, grievance, and capability processes.
• Facilitating clear communication between staff, managers, and external stakeholders.
• Contributing to continuous improvement by developing and refining HR systems and processes.
• Preparing HR reports and providing timely administrative support to senior managers.
• CIPD Level 3 (Foundation Certificate in People Practice)
• Maths and English
  
  GCSEGrade C / Level 4 or above(or equivalent)
• Evidence of continual professional development
• Excellent communication, administrative and IT skills